Digital Dictation
Any place. Any device. Any time.
Cloud-based - Browser-accessible - Device agnostic Digital dictation, perfected.
DigiWeb delivers the best of digital dictation, without compromise.
Dictate naturally. Move on instantly.
No software installs. No interruptions. No wasted time.
Crystal Clear Audio
DigiWeb ensures dictations recorded transfer with flawless audio which is easy to transcribe.
Customisable Views
DigiWeb adapts to you, switch between list or card views, and light or dark mode.
Transcription Control
Typists can play, pause, fast forward, rewind, undo, and add comments to dictations.
Hardware Compatibility
DigiWeb is compatible with leading dictation and transcription hardware.
Smarter documentation starts here
About DigiWeb digital dictation
Familiar, with modern features
Flexible software
DigiWeb is a cloud-hosted, browser-accessible digital dictation platform built on Microsoft Azure. It works across desktop, laptop, tablet, and mobile devices, with no local installation required. Users can access DigiWeb securely from any modern web browser, supporting flexible and remote working without compromising performance.
Secure, managed & reliable
DigiWeb is designed for professional and regulated environments. The platform delivers 99.9% uptime, supports Multi-Factor Authentication (MFA) and role-based access control, and encrypts all data in transit and at rest. As a fully managed service, updates, maintenance, and support are handled centrally, reducing the burden on internal IT teams.
Optional AI enhancements
For organisations looking to go further, DigiWeb offers optional AI-powered tools alongside traditional Digital Dictation. These include fast transcription for rapid audio-to-text conversion, speech recognition for real-time dictation, and an AI assistant to help refine, structure, and accelerate document creation.
Seamless workflow
Precision dictation. Faster transcription. Effortless management.
Dictate
Authors can record, pause, resume and review audio dictations, attaching key reference details and setting priority where required. Dictations can be created on desktop or laptop devices, in the office or remotely, and are securely submitted to a central queue for transcription.
Transcribe
Transcriptionists access a central worklist containing clearly labelled dictations, with full audio playback controls, variable speed, and optional foot-pedal support. Jobs can be claimed, worked, saved, and completed while maintaining clear status tracking throughout.
Manage
Administrators oversee users, queues, and workloads, assigning and reassigning dictations as needed. Basic reporting, audit trails, and turnaround monitoring provide visibility while supporting security, compliance, and data-retention requirements.
Sector specific
Digital dictation for all environments
Legal
Department-specific workflows (e.g. conveyancing, litigation, family, private client)
Custom document types for attendance notes, letters, and standard correspondence
Mobile working for court days, client visits, and remote dictation
Healthcare
Department-specific workflows (e.g. radiology, ED, clinics, secretarial pools)
Single login across multiple healthcare sites
Works with EMIS Web & TPP SystmOne
Government
Department-specific workflows with role-based access (teams only see what they need)
Standardised document types for letters, case notes, forms, and reporting
Supports hybrid working and shared service transcription across locations
Insurance
Dictation for claims notes, assessments, and correspondence
Centralised workflows for distributed typing teams
Structured job labelling by claim reference, handler, and priority
Law Enforcement
Secure dictation for statements, reports, and case notes
Centralised queues for typing teams across units
Audit trails to support evidential and compliance requirements
Finance
Team/department workflows (audit, advisory, tax, compliance, operations)
Standardised outputs for reports, client emails, letters, and summaries
Mobile dictation for meetings, site visits, and on-the-go note capture
The best support
99% Customer Satisfaction
Easy to reach
Our support team is easy to contact and quick to respond. Reach us via your preferred channel whether by phone, email, live chat or chatbot, help is always accessible when you need it.
Fully managed service
DigiWeb is delivered as a fully managed service. From user logins and access management to technical queries and ongoing support requests, we handle everything for you — removing pressure from your internal IT teams.
Practical, efficient training
We provide structured onboarding and training, including train-the-trainer options where required. Sessions are focused and fast to get users set up with the workflow they need — without unnecessary disruption or excessive costs.
Familiar, with modern features
Flexible software
DigiWeb is a cloud-hosted, browser-accessible digital dictation platform built on Microsoft Azure. It works across desktop, laptop, tablet, and mobile devices, with no local installation required. Users can access DigiWeb securely from any modern web browser, supporting flexible and remote working without compromising performance.
Secure, managed & reliable
DigiWeb is designed for professional and regulated environments. The platform delivers 99.9% uptime, supports Multi-Factor Authentication (MFA) and role-based access control, and encrypts all data in transit and at rest. As a fully managed service, updates, maintenance, and support are handled centrally, reducing the burden on internal IT teams.
Optional AI enhancements
For organisations looking to go further, DigiWeb offers optional AI-powered tools alongside traditional Digital Dictation. These include fast transcription for rapid audio-to-text conversion, speech recognition for real-time dictation, and an AI assistant to help refine, structure, and accelerate document creation.
Precision dictation. Faster transcription. Effortless management.
Dictate
Authors can record, pause, resume and review audio dictations, attaching key reference details and setting priority where required. Dictations can be created on desktop or laptop devices, in the office or remotely, and are securely submitted to a central queue for transcription.
Transcribe
Transcriptionists access a central worklist containing clearly labelled dictations, with full audio playback controls, variable speed, and optional foot-pedal support. Jobs can be claimed, worked, saved, and completed while maintaining clear status tracking throughout.
Manage
Administrators oversee users, queues, and workloads, assigning and reassigning dictations as needed. Basic reporting, audit trails, and turnaround monitoring provide visibility while supporting security, compliance, and data-retention requirements.
Digital Dictation for all environments
Legal
Department-specific workflows (e.g. conveyancing, litigation, family, private client)
Custom document types for attendance notes, letters, and standard correspondence
Mobile working for court days, client visits, and remote dictation
Government
Department-specific workflows with role-based access (teams only see what they need)
Standardised document types for letters, case notes, forms, and reporting
Supports hybrid working and shared service transcription across locations
Insurance
Dictation for claims notes, assessments, and correspondence
Centralised workflows for distributed typing teams
Structured job labelling by claim reference, handler, and priority
Healthcare
Department-specific workflows (e.g. radiology, ED, clinics, secretarial pools)
Single login across multiple healthcare sites
Works with EMIS Web & TPP SystmOne
Law Enforcement
Secure dictation for statements, reports, and case notes
Centralised queues for typing teams across units
Audit trails to support evidential and compliance requirements
Finance
Team/department workflows (audit, advisory, tax, compliance, operations)
Standardised outputs for reports, client emails, letters, and summaries
Mobile dictation for meetings, site visits, and on-the-go note capture
Customer Satisfaction That Speaks for Itself
Easy to reach
Our support team is easy to contact and quick to respond. Reach us via your preferred channel whether by phone, email, live chat or chatbot, help is always accessible when you need it.
Fully managed service
DigiWeb can be delivered as a fully managed service for an additional cost. From user access and account management to technical support and ongoing service requests, we take care of everything, reducing the load on your internal IT teams.
Practical, efficient training
We provide structured onboarding and training, including train-the-trainer options where required. Sessions are focused and fast to get users set up with the workflow they need, without unnecessary disruption or excessive costs.
Enhance your documentation workflow with DigiWeb’s powerful add-ons
See the full power of DigiWeb
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Moving to DigiWeb is easier than you think
Crescendo has developed a simple 4-step process which has helped our clients move to DigiWeb quickly and hassle-free.
Things to consider if you want to switch
When is your current digital dictation renewal?
Many suppliers require 90-days notice to cancel.
Is your large dictation backlog holding you back?
Crescendo can move dictations across to DigiWeb for a small additional fee.
How much are you paying for your current software?
Companies switching are saving up to 50% on their renewals.
Learn more about DigiWeb
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